International Shipping

Track Your Order

International Order Processing

International orders will leave our warehouse 2-3 business days after the order is placed.

***Please Note, some items must be special ordered and may have a short lead-time before they are available to be shipped. If you need your order expedited, please call 1-800-657-8214 for details.


International Shipping Carriers, Delivery Times and Fees

International orders will ship via FedEx International Priority.

Once your package leaves our warehouse, estimated delivery time for International Mail is 3-5 business days. Delivery times are an estimate and cannot be guaranteed. Delivery Tracking is provided at no additional cost, but typically only records the date your order is shipped and the date it arrives in customs. By request, we can ship via UPS Worldwide. We do not ship internationally via DHL. Please call for details: +1-541-245-4488.

Shipping Costs do not include VAT (Value Added Tax), duties or customs fees. Any such fees, if applicable, are to be paid by the customer at the time of delivery. We do not know at the time of order how much those additional processing and handling charges, taxes and/or duties will cost. Please contact your country's customs office for exact charges before placing your order.

If you refuse your package or do not pay the duties and taxes, the package will be returned back to us. You will be charged for all duties and taxes that are incurred by us - delivery and return shipping costs as well as all other handling fees. Please contact your local Customs Office for any questions regarding duties, fees, taxes, etc.


 Gentle Pump Live Chat